Stories of Impact

The Illinois Medicaid Managed Care Organizations, and their dedicated teams, work tirelessly every single day helping their members navigate a very complex healthcare system. Their care coordination teams are dedicated to taking time to learn about their members, educating them on available resources, and connecting them to vital services and support while advocating on their behalf. Members are viewed as more than patients within the managed care program. They are an integral part of each plan, serving as the focal point and "why" for the valiant team members who serve them everyday. Rather than compartmentalizing members and their plan of care, the Managed Care ecosystem allows each plan to view members holistically and approach their plan of care as such to achieve the best healthcare outcomes. These are some of their stories.

*Please note for privacy and HIPPA reasons, some of the names of the members and their families in these stories may have been changed.