Taylor* is a 7-year-old CountyCare member who was born prematurely, battles sickle cell anemia and has severe asthma. Managing his pain often means frequent visits to the emergency room and multiple specialist appointments causing a significant amount of stress for his mother, Ella*.
Ella met with a CountyCare care manger to review Taylor’s current treatment plan. Her care manager helped coordinate appointments between Taylor’s specialists and secured transportation to all the appointments. They also reviewed possible pain triggers and how they could work to avoid them, and identified certain weather conditions that tend to make Taylor’s asthma worse.
Ella updates Taylor’s care manager monthly and the frequency of their emergency room visits has declined. Ella recognizes Taylor’s conditions can be difficult to manage but will continue to make adaptations to Taylor’s care plan with the support of her care manager – and has welcomed the care manager’s suggestion of joining a parental support group.
* Names and identifying details have been changed to protect anonymity