Molina Member Story
Molina’s Care Coordination Team Helps Member on the Brink of Homelessness
A 61-year-old African American man from central Illinois was on the brink of homelessness. Challenged with intellectual disabilities, housing instability and a lack of support system, Michael Smith was forced to move out of state to live with his niece in Texas.
This posed a huge risk for him since all his doctors were in Illinois, and he subsequently lost all waiver services and most of his independence and autonomy because his homemaker was also Illinois-based.
Molina’s care coordination team was able to:
- Identify and address his social determinant of health needs.
- Secure housing for him through community partnerships.
- Help him furnish his new home.
- Educate and connect him with resources available to him.
- Reinstate his home and community based waiver services.
Michael is now back in a clean and safe home in Illinois, active in his community including attending church regularly, and enjoys taking advantage of the food pantry that’s located in his building.
When Michael moved to Texas, he moved out of desperation, because he needed housing. If Molina’s care coordination team hadn’t stepped in, Michael would have been at a high risk of becoming homeless, which would have created another set of barriers for him.
