Kelly* is a 52-year-old CountyCare member who was homeless and living in a women’s shelter. Kelly was motivated to find her own place as soon as possible after an incident at the shelter put her at risk.
Kelly’s CountyCare care coordinator jumped into action once she heard about Kelly’s situation and helped coordinate services for Kelly. Working together, they were able to work with the shelter to secure housing for Kelly. Along with an apartment, the shelter was able to provide six months of rent payments. Her care coordinator also helped Kelly get assistance finding household items and furniture to get her set up in her new home.
Kelly expresses thanks to her care coordinator for helping her during a tough time while she anxiouslywaits for some of her household items to arrive.
*Names and identifying details have been changed to protect anonymity.